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Consultancy Solutions Model

Redwood's Consultancy Solutions model allows you to combine the value of our Core Processing or Client Services model with anytime access to our expertise on a range of credit- and management-related issues.

Our areas of specialisation include:

• Credit risk, including strategy, policies, analytics and Management Information
• Operational management, including strategy, productivity and Management Information Systems
• Product development, including strategy and product enhancement
• Business process engineering and re-engineering
• Business intelligence, including profiling, analytics and Management Information
• Portfolio management, including strategy, analytics and Management Information
• Regulatory and legislative compliance

In addition, we also provide two very focused options for specific circumstances:

1. Consulting for consumer finance start-ups

Redwood is, in particular, geared to accelerate the project implementation timeline for starting up a consumer finance operation or launching a new consumer finance product.

Leveraging our turnkey infrastructure and established expertise will:

• make your start-up more cost-effective
• eliminate your reliance on attracting and recruiting specialist skill sets
• substantially shorten your time-to-market

2. Card management consultancy

Our collective experience and expertise in the development, launching and management of card products is extensive, covering retail private label cards, bank credit cards, and bank and private label prepaid cards, across South Africa and the Middle East.

Leveraging our card management experience will

• expedite your product's time-to-market
• minimise learning curves for management and staff
• improve profitability potential

Combine this with either...

• the Core Processing model, which includes:
  
  
  • The VisionPLUS® * credit processing system, caters for the entire credit lifecycle, including credit decision management, account management, customer servicing and collection management.
  • The TRIAD^TM ** adaptive control system, is fully integrated with VisionPLUS® *, and allows you to analyse credit risk and account management strategies and predict possible outcomes.
  • Operational and system support, as defined within the standard Service Level Agreement.
• or the Client Services model, which includes all of the above, plus:
  
  
  • Centre of Excellence Contact Centre, a fully managed and staffed client services environment, featuring world-class infrastructure that can be tailored to the your objectives and requirements.
  • Management information and reporting, including standard Financial MIS, reporting and administration, and standard Operational and Credit Risk MIS and reporting.

Costs

The Consultancy Solutions model is structured on a retainer basis: a certain number of hours per month are contracted, and can be utilised on a per-assignment basis as required. The following additional costs could apply:

• fees relating to the Core Processing or Client Services model, depending on your selection
• reasonable Travel and Expenses

* TRIAD^TM is a registered product of Fair, Isaac Corporation.
** VisionPLUS® is a registered product of First Data Corporation.